What to do in case of an emergency?
If you or a member of your family is facing a life-threatening emergency, the first thing to do is to call 044-45242424. EMS operators will identify your location and send an ambulance to take the patient to MGM Healthcare.
However, remember to stay calm. You will have to provide critical information to emergency responders and physicians, whether for yourself or someone else. As yourself the following questions before calling an EMS for help:
- Is the person’s condition life threatening?
- Could the person’s condition worsen and become life-threatening on the way to the hospital?
- Does the person require the skills or equipment of paramedics or emergency medical technicians?
- Could a distance or traffic conditions cause a delay in getting the person to the hospital?
If the answer to any of these questions is a “yes”, then it is best to call an EMS. The paramedics will begin medical treatment at the scene and on the way to the hospital and alert the emergency department of the person’s condition en route.
What to say to the EMS operators?
Make sure you speak in a calm and clear manner while calling an EMS for help. Give your name, address, phone number, location and explain the problem or situation in detail. Remember not to hang up will you are asked to since the operator will need all the information possible in order to give you instructions on what to do next.
What to do while waiting for help?
While waiting for the emergency services to arrive, be ready to offer any kind of help that can save the patient’s life. This can be anything from applying direct pressure on the wound, performing a CPR or splinting an injury. It can also be a small gesture like keeping the person calm or gathering all the information possible to pass on to the paramedics. However, under any circumstances, never perform a medical procedure if you are unsure about how to do it. Other pointers to keep in mind while waiting for an EMS include:
- Do not move the person if he/she is injured in a car accident, by a serious fall or found unconscious unless he/she is in immediate danger of further injury.
- Do not give the person anything to drink or eat.
- If the person is bleeding, apply a clean cloth or sterile bandage. If possible, elevate the injury and apply direct pressure on the wound.
- If the person is not breathing or does not have a pulse, begin rescue breathing or CPR. If you do not know or how to, or have concerns about resuscitation, you can practice “hands-only” CPR. This involves pushing the middle of the victim’s chest with hard and fast movements at minimal interruptions (at the rate of 100 compressions per minute).
